Xc60 Responsible Gaming — Play Safe
At xc60, we believe great entertainment starts with balance. This page offers practical guidance to help you or someone you care about enjoy gaming in a healthy and responsible way.
Xc60's Commitment to Responsible Gaming
Xc60 is more than just an entertainment platform — we are a partner who genuinely cares about the wellbeing of our users. We understand that online gaming can be a positive source of enjoyment when done responsibly. At the same time, we recognise that without proper self-control, it can have a negative impact on individuals and their families.
That is why xc60 has made a firm commitment to promoting responsible gaming. We provide the tools, information and support needed so every user can make informed decisions about how — and how much time and money — they invest in gaming activities.
Our core principle is simple: gaming should be fun, controlled, and not interfere with the important things in your life — family, work, health, and finances.
Recognise the Signs of At-Risk Behaviour
The sooner you recognise it, the easier it is to get back on track.
You find yourself playing longer than planned and struggle to stop even when you intended to. This is an early warning sign that deserves serious attention.
Using money set aside for essentials such as rent, food or bills to fund gaming activities is a clear sign that financial limits need to be set immediately.
Trying to win back money you have lost by continuing to play is a dangerous pattern. Every gaming session should stand on its own and must not be driven by the urge to recover losses.
If gaming starts affecting your relationships with family, friends or colleagues, or you find yourself hiding your gaming habits from loved ones, these are signs that should not be ignored.
Feeling anxious, restless or uncomfortable when you are unable to play for a period of time may indicate an unhealthy dependence on gaming.
If you find your focus at work or in daily life being affected by thoughts of gaming, or if you're frequently absent due to gaming activities, these are clear warning signs.
Set Time & Budget Limits Before You Play
The most effective way to keep gaming enjoyable is to plan before you play — not after. xc60 encourages every user to set two clear limits before starting any session.
Time Limit: Decide how long you want to play today. Set a reminder on your phone and respect that limit when it goes off. Regular breaks help you think more clearly and make better decisions.
Budget Limit: Set a maximum amount in MYR (RM) that you are comfortable spending in a single session or per day. Treat this amount as an entertainment expense — just like going to the cinema or dining out — not as an investment. Once that limit is reached, stop for the day, no exceptions.
Staying disciplined about the limits you set for yourself is the key to a healthy, sustainable gaming experience in the long run.
Self-Control Tools at xc60
The xc60 platform offers a range of self-control options, accessible through your account settings:
- Deposit limit — You can set daily, weekly, or monthly deposit limits to control how much money goes into your gaming account. These limits take effect immediately once set.
- Cooling-off period — Choose to pause your gaming activity for a set period — whether a few days or a few weeks — to take a step back and reassess your habits.
- Self-Exclusion — If you feel you need a longer break, you can apply to exclude yourself from the platform for an extended period. This is a brave and positive step, and xc60 will fully respect your request.
To activate any of these options, log in to your account or contact our support team at [email protected].
Minor Protection
Xc60 takes the protection of children and minors very seriously. Our platform is strictly for individuals aged 18 years of age and above. All registration processes require age verification, and we reserve the right to request identity verification documents at any time.
If you share a device with younger family members, we encourage you to take the following steps:
- Always log out of your xc60 account after every session;
- Do not save your password on any device accessible to children;
- Use parental control software on devices shared with your children;
- Have an open and honest conversation with your children about the risks of online gambling;
- Keep your xc60 account login credentials private and do not share them with anyone.
If you suspect someone under the age of 18 is using our platform, please contact the xc60 support team immediately at [email protected].
18+
The xc60 platform is for adults only. We do not permit use by anyone under the age of 18.
Life Balance & When to Seek Help
Online gaming should be a small part of a balanced life — not the main focus. xc60 encourages every user to maintain a healthy balance between work, family, friends, other hobbies and adequate rest.
If you feel that gaming is starting to take up too much of your time, energy or money, or if someone you trust has raised concerns with you — please take that seriously. Seeking help is a sign of strength, not weakness.
Malaysia provides counselling and support services for those experiencing gambling-related problems. You can contact Talian Kasih 15999 (available 24 hours) to be referred to qualified counsellors experienced in treating addiction issues.
The xc60 support team is ready to help you activate self-control options, limit your deposits or close your account temporarily or permanently. Reach us at [email protected] or via the in-platform chat function. All requests will be handled with full respect and confidentiality.
Remember — Gaming Is a Choice, Not a Necessity
Responsible gaming means you are always in control. You decide when, how and how much. If you feel that control slipping away, it is time to pause and seek support.